Unified eShop Platform- Helpdesk x eShop x Logistic
This is an example on how our eShop platform can increase eShop conversions. Let’s see how Online Helpdesk, eShop Platform, and Logistic System can work together streamline a eShop visitor’s shopping experience.
Guide to Checkout
Embedding Online Helpdesk to your eShop, visitors can call out live chat anytime to ask for product infos and recommendations, streamlining their purchase journey to make the decision.
Promotion Link Shortcut
Every time you set a new promotion, eShop Platform generates a shortcut link in the backend of your Online Helpdesk. Whenever your representatives find out a potential need, they can simply copy and paste the link in live chat to trigger a sales to increase conversions
Real-time Delivery Tracking
After purchase, customers can get the delivery reference link from live chat to track the delivery status in real time.
A unified eShop platform integrates all functions to perform a workflow. As all functions work seamlessly as one, the user experience and capability created for consumers and eShop operators are greatly enhanced.