Electronic Industry Scenario-
ebixPRO Online Helpdesk empowers 24/7 live chat by team collaboration, maximising conversions in eShop.

How can ebixPRO’s Online Helpdesk effectively improve the conversion rate on advertisements?

Real-time alerts in teams to provide 24/7 CS by real people
Ticket redirecting within the team to provide quality replies leading to sales
Labelling tickets in terms of message sources, follow-up statuses, and custom labels for remarketing.

1→

Special request

2→

Redirect tickets

3

Effective communication

Running bussines online
Opened an eshop
No conversion
Using online helpdesk in ecommerce
Online Helpdesk learning

More Scenarios

2021-03-26

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