Exclusive Brand App — Put Your Store in Your Customers' Pockets
Having a dedicated App effectively enhances customer loyalty, making it easier for customers to return, place orders, and repurchase. ebixPRO helps merchants quickly launch their brand App with real-time syncing of products, orders, and member data, creating a seamless mobile shopping experience and building private traffic.
- Unified dashboard for Web & App to manage products, orders, and members in one place
- Supports iOS and Android platforms for a rapid brand App launch
- Push notifications and loyalty benefits to strengthen engagement and repurchase rates
- Optimised mobile checkout process to boost overall conversion performance
Brand App Features Overview
ebixPRO's Brand App shares the same backend as your online store, combining homepage merchandising, product syncing, push notifications, and loyalty benefits. Manage your App with an e-commerce mindset and keep customers truly within your brand ecosystem.
Branded App Homepage: Keep Featured Products Front and Centre
Use modular blocks to strategically arrange banners, featured products, segmented zones, and promotional campaigns. Free from rigid templates, your App homepage becomes your mobile storefront window.
- Centralised exposure for new arrivals, festive promotions, and anniversary sales
- Dedicated sections for high-margin or flagship items to boost visibility and click-through rates
Unified Backend: Sync Products and Inventory Across Web and App
Products, prices, inventory, and categories are centrally managed in the ebixPRO backend. The App updates automatically, eliminating the need for double-entry and reducing the risk of inventory discrepancies.
- E-commerce teams only need to maintain one set of data, simplifying operational workflows
- Centralised order and customer data ensure more accurate reporting and analysis
Push Notifications: Deliver Campaigns Directly to the Notification Tray
Don't wait for customers to stumble upon your posts or emails. Use App pushes to actively remind them at critical moments: new product launches, flash sales, member birthdays, or abandoned carts.
- Ad Acquisition → App Download → Scheduled Push Sequence → Steady Repurchase Cycles
- Pair with promo codes or member-exclusive deals to maximise conversion opportunities with every push
Integrated Member Centre: Points, Tiers, and Rewards Simplified
Customers can check their membership level, accumulated points, available coupons, and order history anytime within the App, knowing exactly how much more to spend for an upgrade.
- Multi-tier loyalty programs (Bronze/Silver/Gold, VIP, etc.) with clear upgrade thresholds
- Points redemption campaigns to drive traffic to specific items or off-season promotions
Mobile-Optimised Checkout: Shorten the Distance from Browsing to Buying
The App is built for mobile: button sizes, steps, and loading speeds are smoother than standard web pages. Support for PayMe, FPS, AlipayHK, and Credit Cards (Stripe) reduces friction during checkout.
- Increases Conversion Rate (CR) and Average Order Value (AOV)
- Specially suited for brands with high traffic from mobile ads and social media
Funnel FB, IG, WhatsApp, and Web Traffic into Your Own App
Place App download prompts across ad landing pages, your website, EDM, and WhatsApp/LINE official accounts. Turn one-time "visitors" into long-term members you can re-engage at any time.
- Reduces reliance and spending on paid advertising for traffic
- Gradually builds your brand's "private traffic pool" to strengthen operational resilience
The Core Value of a Brand App
For most e-commerce brands, a dedicated App delivers more stable and controllable operational results across three key areas: Retention, Repurchase, and Customer Lifetime Value (LTV).
Stable Retention, Reduced Churn
Once your App is installed on a customer's phone, they are more likely to recall your brand and proactively browse your store compared to relying solely on social media or search engines.
As return habits form, brand loyalty naturally increases, making long-term revenue more sustainable.
Seamless Repurchases, Enhanced Results
Updates such as new arrivals, limited-time discounts, and restock alerts are delivered directly via push notifications, yielding open rates far higher than EDM or social posts.
Effectively re-engage existing customers to place new orders without constantly increasing your ad spend.
Boost Customer Lifetime Value (LTV)
Apps significantly increase touchpoint frequency. Combined with membership tiers, points, and exclusive offers, you give customers more reasons to stay and shop long-term.
Instead of spending heavily to find new leads, focus on getting existing customers to buy more frequently and for longer periods.
Eligibility for Brand App Activation
The Brand App is a premium feature of ebixPRO, exclusively available to Pro Plan users. The Pro Plan offers both monthly and annual subscription models, with the annual option providing greater discounts. Activating your Brand App requires no additional maintenance or listing fees; you only need to provide your own Apple/Google Developer Account.
✔ Supports synchronous integration of online stores and booking systems
✔ Products, orders, and member data sync automatically upon upgrading
✔ No extra maintenance fees; list your App using your own Developer Account
✔ Ideal for brands aiming to build private traffic and boost retention and repurchases
Want to learn more about the Pro Plan features and pricing? View Plan Details →
All-in-one e-commerce solution
Build your brand store and get started fast
Zero-risk trial, no credit card required!
Free 1-on-1 Online Store Consultation
ebixPRO provides free 1-on-1 support for all merchants, focusing on challenges encountered during the initial stages of setting up an online store, while offering professional tips for future daily operations.
Contact Us